Guide to Clacket Lane services

A well-known landmark on the M25: to some people Clacket Lane is the gateway to Kent, to some it's the gateway to England, and for some journeys it's even the gateway to all of Europe.

Facilities

Catering: on both sides: Chozen Noodle, Costa Coffee, LEON, McDonald's, Costa Express, Krispy Kreme, Skwishee Iced Drinks, Costa Drive Thru
plus westbound only: Fresh Food Café, Coco di Mama Shops: on both sides: Phone Tech, WHSmith
and eastbound only: SPAR Amenities: on both sides: Days Inn, Changing Places, Jackpot £500, Showers
plus westbound only: Revolution Laundry Outdoor Space: Small grass areas by entrance Charging Points: GRIDSERVE Electric Highway HPC 350kW CCS, 50kW CHAdeMO & 22kW Type 2 Forecourt: BP, Shop, Wild Bean Café, Free Cash Machine

Parking Prices

First 2 hours free for all vehicles, after which cars must pay £13 and HGVs, caravans and motorhomes £33. HGVs can pay £36 to include a £10 food voucher.

Prices are paid in the shop or by using NexusPay. The location code is 2035 (westbound) and 1997 (eastbound).

HGVs can also pay by using SNAP. The location code is 7999 (westbound) and 7998 (eastbound).

The fees are strictly enforced by GroupNexus.

This information is provided to us by third parties. You should always check with staff on site.

Contact Details

Trivia and Design

See also: History:Clacket Lane

Between 1993 and 2008, Clacket Lane westbound was thought to be the largest service area in the country. In its own publicity, it described itself as the "brightest". Its building design tried to represent Kent and Surrey, with low, farm-like buildings and a courtyard.

Figures from Roadchef suggest Clacket Lane has by far the largest parking areas of any Roadchef site, with parking for more than 700 cars overall.

Being close to London and the Channel Ports, it has also at times stood out for its higher prices as it takes advantage of the passing trade. Its position on such a busy economic route has made it a target for vandals on occasion.

There have been problems with HGVs parking on the hard shoulder before accessing the facilities. As a result, multilingual 'no parking' signs have been placed on each exit from the service area.

The service area sits right next to the Kent-Surrey border, causing confusion as the nearest postal town (Westerham) is in Kent, but the service area isn't. It's also positioned close to the Meridian line, which crosses the M25 about two miles west of here. No other motorway service area has that distinction, but the mammoth A-road site at Cambridge does manage to be much closer to it.

Actually building the service station here proved controversial, as its history shows.

LEON restaurants were added to both sides in March 2020 but, due to the COVID-19 pandemic, didn't begin trading until July 2020. The westbound restaurant uses space formerly occupied by Pret A Manger, in what was a failed trial.

The eastbound WHSmith store was refurbished in March 2023, reopening on 23 March with new WHSmith branding and styling. The westbound store then followed in May 2023, reopening on 26 May with new grocery, fresh food and frozen ranges along with a new Skwishee Iced Drinks machine. The westbound store utilises part of the former Cotton Traders unit, which had been mothballed for a number of years.

Both sides gained six new high-powered GRIDSERVE chargers in December 2023.

Alternatives

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