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{{Services
{{Services
|type = motorway
|type = motorway
|image = Sandbach North 2020.jpg
|image = Sandbach North 2023.jpg
|operator = Roadchef
|operator = Roadchef
|operator2 = BP Express
|road = [[M6]] between J16 and J17
|road = [[M6]] between J16 and J17
|postcode = CW11 2FZ
|postcode = CW11 2FZ
|signposted = Yes
|signposted = Yes
|stype = Two sites located between junctions, connected by a pedestrian footbridge.
|stype = Two sites located between junctions, connected by a pedestrian footbridge
|rating = Sandbach
|rating = Sandbach
|coords = 53.139296, -2.336526
|coords = 53.139374, -2.3365655
|markerpost = 0268
|markerpost = 0268
|briefroad = M6 between J16 and J17
|briefroad = M6 between J16 and J17
Line 17: Line 18:


==Facilities==
==Facilities==
{{facilities| Restaurants | {{Costa}}, {{McDonald's}}, {{Costa Express}}, {{Krispy Kreme}}, {{Costa Drive Thru}}
{{facilities| Catering | {{Costa}}, {{Fresh Food Cafe}}, {{McDonald's}}, {{Costa Express}}, {{Krispy Kreme}}, {{Costa Drive Thru}}
|N = Skwishee Iced Drinks
|N = {{Coco Di Mama|N|s}}, Skwishee Iced Drinks
|S = {{Chozen Noodle|S|s}} |covid = 12 April 2021 }}
|S = {{Chozen Noodle|S|s}}, f'real Milkshakes }}
{{facilities| Shops | {{WHSmith}} }}
{{facilities| Shops | {{WHSmith}} }}
{{facilities| Amenities | Showers, Brexit Document Advice Point, {{Covid Test}} }}
{{facilities| Amenities | {{Jackpot £500}}, Showers }}
{{facilities| Hotel | none }}
{{facilities| Outdoor Space | Small grass area by building entrances }}
{{charging points| |N = Ecotricity }}
{{facilities| Charging Points | |N = GRIDSERVE Electric Highway 40kW CCS, 40kW CHAdeMO & 22kW Type 2
{{facilities| Forecourt | {{BP}}, Shop, {{Wild Bean Cafe}}, Air1 AdBlue, Free Cash Machine }}
|S = GRIDSERVE Electric Highway HPC 350kW CCS, 100kW CHAdeMO & 22kW Type 2 }}
{{facilities| Forecourt | {{BP}}, Shop, {{Wild Bean Cafe}}, Free Cash Machine }}


==Parking Prices==
==Parking Prices==
First 2 hours free for all vehicles, after which cars must pay £12 and HGVs, caravans and coaches £28, or £31 to include a £10 food voucher.
First 2 hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and motorhomes £32. HGVs can pay £35 to include a £10 food voucher.


Prices are paid using [[PayByPhone|PayByPhone - more details]] or in the shop. The location code is 5265 (northbound) and 5266 (southbound).
Prices are paid in the shop or by using [https://groupnexus.co.uk/nexuspark/nexuspay NexusPay]. The location code is 2208 (northbound) and 2210 (southbound).
 
HGVs can also pay by using [https://snapacc.com/ SNAP]. The location code is 8012 (northbound) and 8013 (southbound).


The fees are strictly enforced by [[GroupNexus]].
The fees are strictly enforced by [[GroupNexus]].


This information is provided to us by third parties. You should always check with staff on site.
{{Parking Disclaimer}}


==Contact Details==
==Contact Details==
Line 45: Line 49:
CW11 2FZ
CW11 2FZ
|telephone = 01270 767134
|telephone = 01270 767134
|gridref = SJ775603
|websites =  
|websites =  
* [https://www.roadchef.com/locations/sandbach Amenity buildings operated by Roadchef]
* [https://www.roadchef.com/locations/sandbach Northbound amenity building operated by Roadchef]
* [https://www.bp.com/en_gb/united-kingdom/home.html Forecourts operated by BP Express]
* [https://www.roadchef.com/locations/sandbach-south Southbound amenity building operated by Roadchef]
* [https://map.bp.com/en-GB/GB/petrol-station/sandbach/sandbach-north-connect-mwsa/321069972 Northbound forecourt operated by BP Express]
* [https://map.bp.com/en-GB/GB/petrol-station/sandbach/sandbach-south-connect-mwsa/1729162560 Southbound forecourt operated by BP Express]
|foursquare = 4b6b51fff964a520b5002ce3
|foursquare = 4b6b51fff964a520b5002ce3
}}
}}


==Trivia and History==
==Trivia and Design==
{{Gallery
[[File:Sandbach.png|250px|thumb|alt=M6 motorway.|Looking towards the service area in 1991.]]
|image = Sandbach southbound 2011.jpg
{{fulldetails|History:Sandbach}}
|size = 250
Space was made for Sandbach when the M6 opened in 1963, but it would be another 12 years before it was actually built. The two buildings both consist of three diamond shapes, which from the outside are largely unchanged. More recently, grey cladding and red paint have been used to brighten up the original brickwork and bridge cover.
|duped = yes
|caption = The services before refurbishment.
|keydates = {{Key Date | 1960s | Site identified }}
{{Key Date | 1975 | Services opened }} }}
Ecotricity charging points have been installed on both sides of the road for many years, but the southbound side still isn't operational, due to power supply issues.
 
The service area was in the news in 1992, with reports that its car park was being used by revellers for Saturday night open-air acid parties.


A couple from Alsager renewed their vows in the Costa Coffee unit here in December 2002. Their 50 guests were given a tour of the service area while a choir sang hymns on the footbridge.
A couple from Alsager renewed their vows in the Costa Coffee unit here in December 2002. Their 50 guests were given a tour of the service area while a choir sang hymns on the footbridge.


In September 2014 the southbound services formed a makeshift drop-off point for donations to the Cheshire Dogs Home near Warrington, after an incident at its sister site sparked a surge in donations which caused severe delays to build on the M6.
Ecotricity charging points were installed on the southbound side in the early 2010s but remained non-operational due to power supply issues. When GRIDSERVE renewed the charging points in 2021, they were eventually connected to power and switched on.  
 
The southbound side had a [[Regus Express]] meeting room for a time. This was removed in 2019.
 
===Planning===
{{fulldetails|History:M6|M6 Service Area Planning}}
The service area is a very rare example of a successful [[infill]] site. When the M6 opened in 1963, the four slip roads at Sandbach were built, but the service area itself was put on hold until traffic levels increased.
 
In the short term, each side of Sandbach had an access road running close to the motorway, as well as a link to the A533. The southbound side had the [[maintenance compound]] in the south east corner, and an additional farm access that led back to Reynold's Lane.
 
The contract was opened to bids in 1972, as nearby [[Knutsford]] had reached full capacity but Rank didn't want to invest in it. The contract described Sandbach as a 12 acre site, aimed primarily at commercial traffic.
 
Bids were received from [[Ross]], [[Blue Boar]], Roadchef, Hanover Grand Ltd and Manor Holdings Ltd, with Roadchef offering the highest rent and winning the contract. Roadchef had only just formed; this would be one of their first restaurants and their first solo project.
 
Initially, each side was provided with a single parking area, finished with a HGV-friendly concrete surface. The two buildings were each formed of three diamond-shapes, and were practically mirror images of each other, with toilets and a shop on the right, a servery on the left, and seating in the middle.
 
The buildings had flat roofs, with rounded canopies by the entrance, similar to those used by the footbridge. The decision to erect a new footbridge over the motorway was unusual, and its distinctive covering was thought to be added in 1978.
 
The facilities were fitted around Manor House Farm and Betchton Heath Cottages, leaving little room for any greenery. It would be one of the last service areas to open with so much hard surfacing. The [[Rear Access]] remained for staff use, and the farm access was still there, coming out in a discrete location near the maintenance compound.
 
===Opening and Changes===
[[File:Sandbach bridge.jpg|250px|thumb|right|The bridge in one of its worst states.|alt=Sandbach services bridge.]]
The service area was the first in the country to have one large restaurant, instead of several smaller ones for different classes of driver.
 
Fuel was initially sold by [[BP]], [[Shell]], [[Esso]] and [[Mobil]]. By the 1990s it had concentrated to just BP northbound and Shell southbound.
 
A 1986 report said between 100 and 150 people were employed here.
 
The restaurant has been branded Orchards, [[Hickory's]] and [[Foodfayre]]. Coffee was provided by [[Cafe Continental]], which became [[Costa|Costa Coffee]] in around 2000.
 
RoadChef planned to build a drive thru [[Wimpy]] here in the late 1990s. This didn't happen, but a Wimpy was provided by the back wall on each side, beside the game arcade. The southbound building was extended in around 2006, and a new lobby was added. Northbound gained a new lobby in around 2008.
 
The restaurant was rebranded several times again, becoming [[onRoute]] and then [[Restbite]]. Roadchef's use of the Wimpy name expired so that became [[The Burger Company]], as the units couldn't immediately be converted to [[McDonald's]]. To do that, first the restaurant servery was converted to a [[Hot Food Company|Hot Food Co.]] counter (later [[Fresh Food Café]]), leaving space for new McDonald's units alongside.
 
By this stage the footbridge looked incredibly unpleasant. It began to be repainted from 2013 and now has more attention paid to it, but new paint doesn't distract from how claustrophobic it is inside.
 
As part of Roadchef's plan to focus more on retail than refuelling, the filling stations were sold to [[BP Express|BP]] in August 2017.
 
===Survey Results===
{{Survey Warning}}
In Spring 2021, [[Which? Magazine]] placed Sandbach fourth-from-bottom, with a customer score of 42%.
 
In Spring 2017, [[Transport Focus]] calculated a 89% satisfaction score for the northbound services and 84% for the southbound services. By 2018 this had risen to 98% and 90% respectively, and in 2019 it was a mixed picture with scores of 83% and 94%.
 
In 2015, [[VisitEngland]] rated both sides of the services as 3 stars. In May 2012, the northbound side fell down to 2 stars, but in August 2011 both sides received 3 stars.
 
In late 2006 the BBC's 'The Money Programme' took a look at the services. Whilst the northbound side was almost acceptable, southbound was dirty and the toilets had several broken locks.
 
In 2006, [[Which%3F Magazine|Holiday Which?]] graded the services at 2/5.
 
In 2004, Good Housekeeping rated the services as 2 stars, calling it "mediocre and predictable".
 
The services were inspected by [[AA Survey|The AA]] on 3 and 4 April 2004. These are their results:
{{AA survey results
|roadsafety = Good
|outdoorfacilities = Very Poor
|indoorfacilities = Poor
|catering = Very Poor
|shop = Very Good
|service = Acceptable
|communications = Very Poor
|hygiene = Very Poor
|pricing = Very Poor
|finalscore = Very Poor }}
 
This review said it was the worst service area in Europe, with the inspectors remarking "You could stop for petrol and perhaps buy some provisions, but we wouldn't recommend taking a break there".
 
The shops and staff were the only good things found: it had poor facilities, litter "everywhere", a dirty restaurant with a poor variety of unappetising food, high prices, dirty showers, the building and its facilities looked poorly maintained, it had no information and it had very little to help the disabled. Even the car park was said to be poorly marked and poorly maintained. This damning criticism was widely reported in the media, in an era where service station reviews were only just starting to become popular, and gave Sandbach a bad reputation that stuck for a long time.
 
In 1991, Sandbach came top in a [[Which%3F Magazine|Which?]] survey.


A 1978 government review described the services as "pleasant but disjointed".
Six new high-powered chargers were then added to the southbound side in November 2023, becoming one of Roadchef's first super hubs after being one of their last sites without any chargers. As a result of the new high-powered chargers, and the fact that the site's power capacity is limited, the northbound chargers were downgraded from 50kW to 40kW. The northbound side is set to also gain high-powered chargers, with works expected to be completed in late 2023.


In 1977, [[Egon Ronay]] rated the services as "poor", but he did say it was "light and airy".
The southbound [[WHSmith]] store received a refit in July 2022 which introduced a new layout, design and a f'real Milkshakes machine to the site.


==Alternatives==
==Alternatives==
{{Succession start}}
{{Succession start}}
{{Succession|1|M6| [[Keele]] (11 miles){{newline}}''[[Barthomley]] (5 miles)''{{newline}}[[Derby and Burton]] (A50 east, 43 miles) |
{{Succession|1|M6| [[Keele]] (11 miles){{newline}}[[Derby and Burton|Derby & Burton]] (A50 east, 43 miles) |
[[Knutsford]] (12 miles) }}
[[Knutsford]] (12 miles) }}
{{Succession|2|Roadchef| [[Stafford (South)]] (M6 southbound, 23 miles){{newline}}[[Norton Canes]] (41 miles) |
{{Succession|2|Roadchef| [[Stafford (South)|Stafford]] (M6 southbound, 23 miles){{newline}}[[Norton Canes]] (41 miles) |
[[Chester]] (M56 west, 32 miles) }}
[[Chester]] (M56 west, 32 miles) }}
</table>
</table>


{{bottomnav}}
{{bottomnav}}
[[Category:1970s]][[Category:M6]][[Category:Pilot Services]][[Category:M6 (England)]]
[[Category:1970s]][[Category:M6]][[Category:Pilot Services]][[Category:M6 (England)]][[Category:Services on TV]]

Latest revision as of 13:43, 5 February 2025

Sandbach
Sandbach services
Camera icon
Camera icon
Many more photos in the gallery
Location:

M6 between J16 and J17

Signposted from the road.

Postcode:

CW11 2FZ

map and directions

Access/Layout:

Two sites located between junctions, connected by a pedestrian footbridge.

Rating: See the reviews


Bouncing back from past poor performances, Sandbach has now been upgraded to the point where it's almost unremarkable - if a little too concreted.

Facilities

Catering: on both sides: Costa Coffee, Fresh Food Café, McDonald's, Costa Express, Krispy Kreme, Costa Drive Thru
plus northbound only: Coco di Mama, Skwishee Iced Drinks
and southbound only: Chozen Noodle, f'real Milkshakes Shops: WHSmith Amenities: Jackpot £500, Showers Outdoor Space: Small grass area by building entrances Charging Points: northbound only: GRIDSERVE Electric Highway 40kW CCS, 40kW CHAdeMO & 22kW Type 2
and southbound only: GRIDSERVE Electric Highway HPC 350kW CCS, 100kW CHAdeMO & 22kW Type 2 Forecourt: BP, Shop, Wild Bean Café, Free Cash Machine

Parking Prices

First 2 hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and motorhomes £32. HGVs can pay £35 to include a £10 food voucher.

Prices are paid in the shop or by using NexusPay. The location code is 2208 (northbound) and 2210 (southbound).

HGVs can also pay by using SNAP. The location code is 8012 (northbound) and 8013 (southbound).

The fees are strictly enforced by GroupNexus.

This information is provided to us by third parties. You should always check with staff on site.

Contact Details

🏢 Address:
RoadChef Motorways Ltd
Sandbach Motorway Services Area
M6
Betchton
Sandbach
Cheshire
CW11 2FZ

🌍 Operators & Official Websites:


Trivia and Design

M6 motorway.
Looking towards the service area in 1991.

See also: History:Sandbach

Space was made for Sandbach when the M6 opened in 1963, but it would be another 12 years before it was actually built. The two buildings both consist of three diamond shapes, which from the outside are largely unchanged. More recently, grey cladding and red paint have been used to brighten up the original brickwork and bridge cover.

A couple from Alsager renewed their vows in the Costa Coffee unit here in December 2002. Their 50 guests were given a tour of the service area while a choir sang hymns on the footbridge.

Ecotricity charging points were installed on the southbound side in the early 2010s but remained non-operational due to power supply issues. When GRIDSERVE renewed the charging points in 2021, they were eventually connected to power and switched on.

Six new high-powered chargers were then added to the southbound side in November 2023, becoming one of Roadchef's first super hubs after being one of their last sites without any chargers. As a result of the new high-powered chargers, and the fact that the site's power capacity is limited, the northbound chargers were downgraded from 50kW to 40kW. The northbound side is set to also gain high-powered chargers, with works expected to be completed in late 2023.

The southbound WHSmith store received a refit in July 2022 which introduced a new layout, design and a f'real Milkshakes machine to the site.

Alternatives

Previous:Next:
Keele (11 miles)
Derby & Burton (A50 east, 43 miles)		Services on the M6Knutsford (12 miles)
Stafford (M6 southbound, 23 miles)
Norton Canes (41 miles)		Roadchef servicesChester (M56 west, 32 miles)

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