Motorway Services Online

Retrieved from "https://motorwayservices.uk"

Dover Port

Location:

Eastern Docks
(off the A2/A20 Jubilee Way Roundabout)
Next to queuing lanes 40 (Terminal 1) and 180 (Terminal 3)

Postcode:

CT16 1JA

map and directions

Access/Layout:

Single site located within a larger complex..


Motorway operator Moto also operate a pair of facilities buildings for people passing through two of the terminals at Dover's Eastern Docks. This page covers those terminal buildings only, not the whole docks complex.

Facilities

Catering: Burger King, Costa Coffee, Costa Express Shops: WHSmith Amenities: Full Hou$e

A Travelex Bureau de Change and information desk are also provided within the docks, but not ran by Moto.

Contact Details

🏢 Address:
Moto Retail Catering
Eastern Docks
Dover
Kent
CT16 1JA


Trivia and History

Dover Port Ferry Terminal (Granada) .jpg
The Terminal 1 building with Granada branding.

Camera icon
Camera icon

T1 opened by Welcome Break 1990
Sold to Granada 1995
Rebranded Moto 2001
T3 opened 2004
T1 closed 2021

The Terminal 1 building was built by Welcome Break. It opened on 9 July 1990, following a ÂŁ2.5m investment. A poster dated 1992 stated that it was available to HGV drivers only, although other reports described it as a "passenger" terminal.

For Welcome Break, the development gave Forte access to an increasingly important trading route, while for Eastern Docks it formed one of a number of investments in passenger facilities which they were making at the time. The main facility was a Granary restaurant.

Additional toilets were provided at the back because the building was only open during the daytime. Outside, the roof extended to one side, where it acted as a coach interchange. The main entrance was a revolving door positioned in one corner.

As with most Welcome Break locations, David Fisher was commissioned to paint some artwork. At Dover T1 the mural was dedicated to the destinations served from Dover.

The facility became property of Granada when they took over the company in 1995. As it wasn't a motorway service area, Granada weren't forced to sell it off, so they kept it and extended it. The restaurant became Fresh Express, with a Burger King.

This building was then run by their successors, Moto. It was not branded Moto, but instead "Food Village"; a brick building with green paint and blue signage. The main restaurant became Moto's EDC and Caffè Ritazza combination, which were later replaced by Costa. It's believed that Barnacles Bar, which had its own building in the port until 2008, also moved here.

Inside it still had its original brown tiled flooring, with facilities arranged along a corridor. The main shop became WHSmith, but sold more gifts and stock related to driving in Europe than the usual Moto stock. Similarly the dining areas provided ferry departure information; unsurprising for a port but unusual for a Moto. There were offices upstairs.

A second catering building was built use by Moto in 2004. This one is in Terminal 3, and branded "Broadwalk Shopping". This used a more modern, tall design with a glass front and seating spread over two levels. The two buildings were often labelled "Passenger Service Building" (PSB) "West" and "East".

Until 2016, a Caffè Ritazza outlet was still advertised on the big screens next to each dock, even though it hadn't existed as part of the facilities for some time.

As part of Dover's Brexit management plan, the Terminal 1 building was demolished in June 2021. At the time, fireman's switch on the building was still labelled "Granada".

Similar Facilities

There was a Mobil filling station at the entrance to the docks, not related to the Moto facilities discussed here. This was closed in about 2004.

In 2007, Welcome Break returned to the market by taking on a similar site a few miles down the road in the Eurotunnel. They left this in 2013.

Alternatives

Previous:Next:
Folkestone (M20, 14 miles)Services on the A20end of road
Medway (M2, 39 miles)
Harbledown (A2 southbound, 20 miles)
Gate (21 miles)
Services on the A2end of road
Medway (M2, 39 miles)
Thurrock (M25 north, 67 miles)
Moto servicesend of roads