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Frankley services


M5 between J3 and J4

Signposted from the road.


B32 4AR

map and directions


Two sites located between junctions, with no public connection between them.

Rating: See the reviews

Neatly playing down its associations with one of the country's busiest motorways by overlooking the rolling hills of Worcestershire are two of the oldest buildings on the network. It won't win any awards for architecture, but it has a job and it does it.


Catering: Burger King, Costa Coffee, Greggs, Costa Express, f'real Milkshakes, Krispy Kreme, Tango Ice Blast Shops: M&S Simply Food, WHSmith Amenities: on both sides: Showers
plus northbound only: &Play, Changing Places
and southbound only: Travelodge, Lucky Coin
Outdoor Space: Small amount of grass space behind both petrol stations and by south hotel - needs a lot of care and not suitable for children Charging Points: GRIDSERVE Electric Highway 50kW CCS, 50kW CHAdeMO & 22kW Type 2 Forecourt: BP, Shop, Greggs, Costa Express

Parking Prices

First 2 hours free for all vehicles, after which cars must pay £15 and HGVs, caravans and motorhomes £28. HGVs can pay £31 to include a £10 food voucher.

Prices are paid using PayByPhone. The location code is 2438 (northbound) and 2439 (southbound).

The fees are strictly enforced by CP Plus.

This information is provided to us by third parties. You should always check with staff on site.

Contact Details

🏢 Address:
Frankley Motorway Services
Illey Lane
B32 4AR

  • 📞 Telephone number: 0121 550 3131
  • 🗺 Grid reference: SO988812

🌍 Operators & Official Websites:

Trivia and History

An empty café servery, branded EDC.
The former southbound EDC restaurant, this area is now hidden behind a partition by the toilets.

See also: History:Frankley

It seems there will never be an end to the jokes about Frankley's name, especially as it's close to Rubery.

As of 2014, the nationwide downscaling of restaurants and retail shops had left the centre of the northbound services and the upper level of the southbound services largely boarded up, with Greggs and Burger King making up the majority of the trade. This is an interesting contrast with many nearby services, which had grown in recent years.

On the northbound side, this was put right in March 2017 with a new M&S Simply Food store opening in the centre of the building.

There were plans for a southbound Greggs here for several years before the forecourt gained one on 9 March 2017 and finally the main amenity building gained a Greggs kiosk outside on 12 January 2018.

In July 2019, the next service area to the south-east, Hopwood Park, committed to lowering the price of its fuel. In January 2020, permission was granted for two bespoke road signs on the motorway at Frankley, which would advertise the price of fuel. Moto revealed that Frankley would be one of their trial sites for competitive fuel pricing that July.


none on M5
Hilton Park (M6 north, 18 miles)
Corley (M6 south, 31 miles)
Telford (M54, 33 miles)
Tamworth (M42 north, 34 miles)
Services on the M5Strensham (29 miles)
Hopwood Park (M42, 11 miles)
Hilton Park (M6 north, 18 miles)
Tamworth (M42 north, 34 miles)
Moto servicesnone nearby

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