Folkestone services
M20 at J11
(also accessible to traffic on the A20 and the B2068)
Signposted from the road.
CT21 4BL
map and directions
Single site located at a junction.
The last service station in England: Folkestone is located just minutes from the Eurotunnel and not much further from the Port of Dover. It calls itself the 'Port Early Arrival Facility', meaning that anyone early for their ship or a train can stop by and rest before heading onwards.
Facilities
Catering: Chopstix Noodle Bar, Curried Away, Don Air Pizza & Kebabs, KFC, Taco Bell, Subway, The Café, Costa Express, Krispy Kreme, Costa Drive Thru, McDonald's Drive Thru Shops: WHSmith Amenities: Channel Ports (Inland Border Facility), Coach Interchange, Ferry Timetables, Free Cash Machines, Harbour Shipping (Bureau de Change), Jackpot £500, Revolution Laundry, Showers Outdoor Space: Picnic tables at front and side of building; grass verges only; public footpath connections Charging Points: GRIDSERVE Electric Highway 50kW CCS, 50kW CHAdeMO & 22kW Type 2; IONITY 350kW CCS Forecourt: Shell, Select, Deli by Shell, Costa Express, Free Cash Machine
Parking Prices
First 2 hours free for all vehicles, after which cars must pay £10, caravans and motorhomes must pay £20, and HGVs must pay £26 which includes a £6 food voucher.
Prices are paid using the self-service pay points located throughout the amenity building.
The fees are strictly enforced by Stop 24 and are monitored by ANPR cameras.
This information is provided to us by third parties. You should always check with staff on site.
Contact Details
🏢 Address:
Stop 24 Services
Stanford Intersection
Hythe
Kent
CT21 4BL
- Official Stop 24 website
- Costa Coffee Drive Thru, Jackpot £500, McDonald's Drive Thru and WHSmith operated by Roadchef
- Forecourt operated by Shell
- Foursquare Page
- 📞 Telephone number: 01303 268671
- 📌 what3words: ///puff.pigment.salary
- more map options
Trivia and Design
See also: History:Folkestone
Folkestone is the UK's most easterly motorway service area, but Exeter is more southern. As Folkestone is at the first exit after the Channel Tunnel, the series of roundabouts within the service area forms the first challenge for drivers of foreign-registered vehicles.
Folkestone is a very unusual motorway service area precisely because it is the only one in England not to have any sister sites elsewhere in the country. It consists of a large building which is managed like a shopping centre, with individual units leased out to interested firms. For example, the KFC is operated by Caskade.
For many years the building was characterised by its high turnover of retail units, leading to it being labelled "a commercial failure". It's now owned by a Getlink company, who also operate the Eurotunnel. Their lawyers have described the complex as mainly "lesser brands and local operators", leading to "a poor public perception".
Shell demolished their car wash in 2020 to make way for four IONITY electric vehicle charging points. GRIDSERVE also installed three electric vehicle charging points in the main car park in late 2021.
Taco Bell later opened on 18 January 2023 in a vacant unit next to the Chopstix Noodle Bar.
Roadchef Reboot
Major changes took place in January 2025 with Roadchef, who also operate the nearest service area, opening a Costa Drive Thru, Jackpot £500 gaming area and WHSmith here on 22 January 2025. A McDonald's Drive Thru then followed on 29 January, bringing a new well-known brand to the site for the first time in a number of years.
This is the first leased unit set-up for Roadchef, with them placing some of their own branding on the front of the building. The new gaming area replaces the former Quicksilver gaming area, whilst the McDonald’s and WHSmith units replaces the former Hythe Convenience Store. Costa utilises the vacant unit previously occupied by West Cornwall Pasty.
Both Costa and McDonald's required new drive thru lanes to be added to the front of the main building. It's the second time WHSmith has been available in this building.
Following the openings, the new site owner Channel Ports has committed to upgrading the showers, providing additional electric vehicle charging points and opening a lounge and fitness centre for HGV drivers.
Alternatives
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| Maidstone (23 miles) | Services on the M20 | none |
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