A small service area with no hotel on the southbound M74 out of Glasgow. Roadchef have an alternative for northbound traffic, Hamilton.
Catering: Costa Coffee, Sebastiano's, Costa Express Shops: WHSmith Main Amenities: Jackpot £500, Showers Hotel: none Charging Points: GRIDSERVE Electric Highway 50kW CCS, 50kW CHAdeMO & 22kW Type 2 Forecourt: Shell, SPAR, Starbucks on the Go, AdBlue4You, Free Cash Machine
First 2 hours free for all vehicles, after which cars must pay £13 and HGVs, caravans and coaches £19.50, or £21.50 to include a £10 food voucher.
Prices are paid using NexusPay or in the shop. The location code is 2239.
The fees are strictly enforced by GroupNexus.
This information is provided to us by third parties. You should always check with staff on site.
Galley Road Chef
South Bound Motorway Fallside Road
🌍 Operators (Official Websites):
Trivia and History
When they opened, Bothwell and Hamilton were treated administratively as if they were one service area. On this website their two names mean they are each counted individually.
With 97 parking spaces, this is officially Roadchef's smallest car park, and possibly the smallest of all the major motorway service areas.
When the M74 was widened in 2017, to save space it was decided that the new lane wouldn't continue through the service area. This means Bothwell is one of only two service areas in the UK to have its own dedicated lane from the motorway, and the only one to have a dedicated lane gained afterwards - an odd decision given its relatively low use.
The filling station here was sold to EG Group by Roadchef in early 2017 as part of Roadchef's intention to focus only on retail. Given that Roadchef's facilities close overnight, this makes it one of few services where the main operator is only involved on a part-time basis.
The land was designated for use as a service area when the M74 opened in 1966.
In 1967 Highway Restaurants Ltd (which consisted of Blue Star and Trust Houses) bid to run both Bothwell and Hamilton together. The Department for Transport laid the roads out, but Trust Houses pulled out their support leaving Blue Star to run it on their own. In 1969, following changes to their own financial position, Blue Star pulled out as well.
After no operator could be found to take on the services, Roadchef were invited to design their own service station here, which they made as cheap and easy to build as possible. It had a largely glass, 120-seat self-service restaurant and an orange and cream colour scheme. They said this was combining the best elements of other service areas, creating a modern site. There were parking spaces for 50 HGVs and 10 coaches.
Roadchef confirmed it was designed with long-distance traffic heading across Scotland in mind, with drivers being encouraged to park up for the night and make their way by taxi to hotels in nearby towns. Bothwell opened on 27 June 1975, although an official opening event was held on 22 September 1975, which was attended by the Scottish Lorry Driver of the Year.
In 1977, Egon Ronay rated the service area as "appalling", calling its operation "very casual". It had "a dirty stained carpet and smoke-stained ceiling", "rude staff" and poor food. By 1978, Bothwell had been described as "the worst in Britain" for its poor design and heavy vandalism. The building was soon replaced by a less flimsy-looking structure in a new position.
In the 1980s, Roadchef built a number of services which later closed. The new Bothwell was built at that time and, with its small size and minimal changes, it gives us a good idea what the other sites would have looked like.
Bothwell's original design catered for demand that didn't really exist. The road is not used by much long-distance traffic, but by commuters who's journeys start or end nearby. As a result, Bothwell is usually last in line to receive any investment, and it has missed out on many nationwide refurbishments over the years. It is possibly the UK's most forgotten service area.
Inside it is very quiet. In 2006, Holiday Which? gave the services a 1/5. They described it as "dreary and cluttered", and its toilets received no marks at all. Roadchef responded to the review by saying that "it isn't the most damning of criticisms".
Besides the troubled history set out above, in 2009 Roadchef were in financial difficulties and gave serious consideration to selling Bothwell.
Bothwell was supposed to undergo a multi-million pound refurbishment in 2014, bringing it in line with other Roadchef services areas which were gaining McDonald's and new dining areas. This didn't happen, and Bothwell is still the only Roadchef service station without a McDonald's. The Restbite restaurant became the last buffet-style servery at a big-name motorway service area.
Planning permission for a Costa Drive Thru here was granted in 2017, but this later expired in 2020. The large grounds here would make a drive thru easy to construct.
In April 2020, Bothwell became the only motorway service area in the country to regularly shut down at night, due to staffing difficulties with Roadchef and EG Group associated with the COVID-19 outbreak. The Restbite restaurant opted to close during the first lockdown, and did not reopen, leaving Costa as the main restaurant option.
Planning permission has now been secured for a two-storey, stand-alone, McDonald's drive thru to be built outside the main building. While it will be operated by Roadchef, it may pull even more trade away from the original building, creating the unusual situation where the ancillary building is busier than the main one.
Sebastiano's was added to the car park in September 2021, situated in a outdoor catering trailer.
|none on M74|
Old Inns (M80, 14 miles)
Heart of Scotland (Harthill) (M8 east, 17 miles)
|Services on the M74||Hamilton (M74 northbound, 5 miles)|
Cairn Lodge (17 miles)
Bellshill (A725 north, 3 miles)
|none||Roadchef services||Annandale Water (50 miles)|
We launched a new system to display public feedback in December 2021. It will take time for new comments to appear. Users will need to register with CommentBox to leave reviews, and you can do so quickly below:
Views expressed in these comments are those of the individual contributor. User accounts are managed by CommentBox.io.
We ask the companies named to check here regularly but we can't force them to do so.