User contributions for Tom

18:1218:12, 3 July 2024 diff hist +2,770 N File:Customer Seating Area - Roadchef Clacket Lane Eastbound.jpeg Foodcourt/Customer seating area at Clacket Lane Eastbound, located just ahead of the main entrance, opposite all the food outlets. Despite no structural changes & a strong 90s feel of the interior of Clacket Lane East, the interior and customer seating has undergone significant changes overtime. In 2012, the layout of the food court was changed from a long corridor design to a “snake” walkway, obscurely directing customers past all of the food units, increasing their chance of trade. This was... current

12:3812:38, 2 July 2024 diff hist +2,968 N File:Chozen Noodle - Roadchef Clacket Lane Eastbound.jpeg Chozen Noodle unit at Clacket Lane Eastbound, located in the food court, opposite seating, next to LEON. Chozen has traded at Clacket Lane East since 2014, opening alongside a Fresh Food Cafe, much like Westbound. However, in late 2019, a refurbishment of the food court begun, replacing the Fresh Food Cafe with LEON and making this Chozen outlet larger. Additionally, this used to be a hybrid unit, branded as the Breakfast Kitchen in the mornings and Chozen in the afternoons. Breakfast Kitchen... current

16:4716:47, 28 June 2024 diff hist +2,735 N File:LEON - Roadchef Clacket Lane Eastbound.jpeg LEON outlet at Clacket Lane Eastbound, situated between Chozen Noodle and Costa in the food court area. It opened during lockdown in July 2020 & Eastbound opened a matter of weeks after Westbound. Roadchef began refurbishing the food court at Eastbound before the lockdown in Jan 2020 with the intention of adding a LEON to the site, occupying space previously used for Fresh Food Cafe. LEON didn’t open until after lockdown due to social distancing measures and self-isolation of builders. LEON w... current

15:1215:12, 27 June 2024 diff hist +2,585 N File:Costa Drive Thru - Roadchef Clacket Lane Eastbound.jpeg Costa drive thru unit at Clacket Lane Eastbound, located between the M25 and the car park. Its location means customers don’t have to pass the amenity building at all, they simply leave the M25 at the services exit and continue in a straight line. It’s a typical maroon coloured kiosk which is small and solely serves food to takeaway (unlike some Welcome Break Starbucks drive Thrus which obtain seating inside). This drive thru isn’t open 24 hrs a day, meaning once it’s closed, customers will h... current

10:4410:44, 25 June 2024 diff hist +2,664 N File:SPAR - Roadchef Clacket Lane Eastbound.jpeg The SPAR convenience store at Clacket Lane Eastbound (anti-clockwise), located next to the main entrance. Commonly with Roadchef SPAR stores, this one appears to be an extension. This store opening has given WHSmith some competition as before spar, WHSmith was the only shop for snacks/travel essentials at Clacket Lane East. SPAR opened around 2016, and remains quite a modern, fresh looking store. Its location is beneficial for getting extra trade as SPAR is obvious from the entrance, meaning... current

21:5521:55, 21 June 2024 diff hist +2,784 N File:Costa Coffee - Moto Knutsford Southbound.jpeg Costa Coffee kiosk at Knutsford Southbound, situated on the ground floor opposite WHSmith and next to the customer seating area. Due to its proximity to seating, this Costa has never required its own seating area. After the refurb of the Northbound Costa kiosk is complete, Moto intend to refurb this kiosk. This is due to Knutsford loosing its main Costa formerly situated on the footbridge. It’s a small Costa, which has always received too many customers for its size. Its location means this C... current

23:1723:17, 18 June 2024 diff hist +2,553 N File:Burger King - Moto Knutsford Southbound.jpeg Burger King fast food unit at Knutsford Southbound, located opposite the seating area and near Costa. Quite a large Burger King, but lacks any seating of its own and shares a small seating area with Costa. It was last refurbished around 2017 and appears to have always been located here since first opening by Pavilion in 1995. It’s fair to say that BK’s popularity has significantly declined since the 2000s. Despite this, no roadside BKs have closed, but Moto gaining a greater reliance on KFC,... current

17:5117:51, 17 June 2024 diff hist +2,872 N File:Exterior - Moto Knutsford Southbound.jpeg Exterior of the amenity building at Knutsford Southbound, appearing slightly depressing & underwhelming. Knutsford still obtains its original Top Rank building from 1963 and when it opened, it was a small place, consisting of a buffet restaurant with two entrances/sets of stairs to two car parks either side of the M6. Extensions have been created to house new facilities, which are needed at Knutsford due to the growing customer demand of the site as a result of its location (main route betwee... current

22:3822:38, 11 June 2024 diff hist +3,017 N File:WHSmith - Moto Knutsford Southbound.jpeg WHSmith convenience store at Knutsford Southbound, located on the ground floor extension near the SB entrance. WHSmith remains open 24/7 and becomes increasingly important during uncivilised hours of the day when other facilities are closed. Attached to the ceiling in front of this store are advertisements for brands on the bridge, such as KFC. WHSmith also seems to have not been refurbished recently, unlike many others at motorway services. It’s likely to be refreshed soon. It does spill out... current

22:0222:02, 9 June 2024 diff hist +2,650 N File:West Cornwall Pasty Kiosk - Moto Knutsford Southbound.jpeg The West Cornwall Pasty kiosk at Knutsford, situated outside the Southbound amenity building. WCP would’ve opened at Knutsford around 2011/12, installed so customers can purchase snacks from the site, but not enter the amenity building. This is particularly helpful at Knutsford given the cramped nature of its interior. However, the limited green space available here means customers may block the way to the entrance when this unit is busy with queuing customers. There is plenty of outdoor seat... current

15:0115:01, 5 June 2024 diff hist +3,068 N File:M&S Simply Food - Moto Knutsford Bridge.jpeg M&S Simply Food luxury grocery store at Knutsford, situated next to the Southbound staircase on the footbridge. M&S is one of Moto’s most successful partners, and has traded from Knutsford since Dec 2004. It was one of Moto’s first M&S stores they opened, following a successful trail in 2003 at Toddington North. M&S offers customers a premium selection of snacks, drinks and sandwiches. M&S have a greater focus on food products than WHSmith, which also sells travel essentials and books. It’s a... current
07:2907:29, 5 June 2024 diff hist +3,335 N File:Customer Seating Area-Opening of a New Pret A Manger - Moto Knutsford Bridge.jpeg Customer seating for the bridge based food court at Knutsford, sitting directly above the M6. The bridge area of Knutsford has changed significantly since opening in 1963, & sadly these days appears much less luxurious. Moto’s lack of investment in Knutsford is clear by the state of this seating area, which desperately needs a revamp. Seating is old, worn & leftover from when there was a large Costa up here. Surely when Moto open the new Pret, they will replace the seating and tidy up this se... current

17:2417:24, 3 June 2024 diff hist +3,228 N File:KFC - Moto Knutsford Bridge.jpeg The new KFC restaurant at Knutsford, replacing the former EDC servery, next to M&S, on the footbridge. EDC traded here until around 2019, when it permanently closed, was boarded up and left empty for 4 years. During this time, the bridge-based foot court at Knutsford was looking rather bare, with just a large Costa and a Greggs. Adding KFC is beneficial as Knutsford is a profitable site, which will benefit from new facilities. Moto are also adding a Pret to this footbridge where the Costa lou... current

07:2307:23, 2 June 2024 diff hist +2,703 N File:Greggs - Moto Knutsford Bridge.jpeg Greggs unit at Knutsford, situated next to the Northbound staircase, opposite the large seating area. Greggs would’ve opened at Knutsford around 2013 and is a rare example of a Greggs situated indoors, with a seating area opposite. Due to tax reasons, Moto typically position Greggs away from customer seating areas as not offering the option of eat in food meant Greggs was exempt from VAT. To separate this Greggs from the opposite seating, barriers have been used and signage has been put up su... current

22:4022:40, 30 May 2024 diff hist +2,848 N File:Burger King - Moto Knutsford Northbound.jpeg Burger King fast food outlet at Knutsford Northbound, situated beside the mini seating area and Costa, opposite WHSmith, on the ground floor. Burger King would’ve opened at Knutsford as early as 1993 as this is when the Pavilion began using them due to their love of brand names (Pavilion operated Knutsford between 1992-1997 before being sold to Granada). Unsure what it replaced. BK, despite being large enough, lacks any customer seating of its own so customers are expected to use the adjacent... current

22:1922:19, 29 May 2024 diff hist +1 File:Exterior - Moto Knutsford Northbound.jpeg No edit summary current
22:1422:14, 29 May 2024 diff hist +2,904 N File:Exterior - Moto Knutsford Northbound.jpeg Exterior of the amenity building at Knutsford Northbound, taken awkwardly from the car park. This pic evidences the front of the lower level extension on the Northbound side in addition to one end of the food court footbridge, evidencing Moto’s previous corporate logo. Knutsford is a very old, Moto operated building on the M6 between J18-J19. It’s one of the oldest motorway buildings in England being built by Top Rank in 1963. When first opened, the site consisted of two car parks and one ame...

14:3714:37, 28 May 2024 diff hist +2,629 N File:WHSmith - Moto Knutsford Northbound.jpeg The 24 hour WHSmith convenience store at Knutsford Northbound, located on the ground floor, opposite customer seating and near the entrance. Their product range differs somewhat from M&S here. WHSmith provides drinks, snacks, travel essentials and books. WHSmith would’ve opened at the same time as Moto’s others around 2008 and is yet to be refurbished with their new styling evident at most motorway WHSmith stores. It’s a very diminutive WHSmith store, but still provides all the typical facili... current

14:4214:42, 26 May 2024 diff hist +2,445 N File:Costa Drive Thru - Moto Knutsford Northbound.jpeg Costa Drive thru kiosk at Knutsford, located at the side of the Northbound car park. Bizarrely, there is no drive thru kiosk at Southbound, but I assume this is due to a lack of space. Costa Drive thru opened at Knutsford in spring 2019 & Moto took inspiration from Roadchef in installing these kiosks. It means customers that want coffee don’t necessarily have to enter the amenity building, they can use this drive thru from their car, which saves lots of time. It’s more useful here at Knutsfor... current
09:1709:17, 26 May 2024 diff hist +2,348 N File:Customer Seating Area - Moto Knutsford Northbound M6.jpeg A small communal seating area on the lower level extension of Knutsford, at the Northbound side. It primarily serves the two brands located between it, Costa and Burger King, but also acts as an overflow seating area when the larger, possibly more luxurious seating on the footbridge becomes full. Pretty bog standard seating area for a Moto, with wooden style flooring. Knutsford’s unique building design means it has a total of 3 separate seating areas. This pic evidences the dated, worn-down i... current

18:5318:53, 24 May 2024 diff hist +2,347 N File:Costa Coffee (Closed for Refurbishment) - Moto Knutsford Northbound.jpeg The small, takeaway Costa kiosk unit at Knutsford Northbound, situated on the ground floor next to Burger King & opposite WHSmith. Unfortunately, Costa wasn’t open today as it was boarded up & in the middle of a make over. Costa was rather dated at Knutsford North before and the store will benefit from a refresh. Additionally, the main Costa lounge on the bridge is to be replaced with a Pret, so these will expect an increase in custom. The new unit will be a similar size and will provide take... current
16:4716:47, 24 May 2024 diff hist +2,190 N File:Customer Seating Area - Moto Knutsford Southbound.jpeg A small communal seating area in the lower level of Knutsford, on the Southbound side, beside Costa and opposite WHSmith. This seating serves Costa & Burger King (possibly also the outdoor West Cornwall Pasty kiosk) and acts as a secondary seating area to the larger, more luxurious one on the footbridge. This pic evidences the dated, actually rather depressing interior of Knutsford. Moto have never really invested much into the site as an adjacent junction being redesigned meant they planned... current

22:2022:20, 12 May 2024 diff hist +2,394 N File:Costa Coffee - Roadchef Maidstone.jpeg Costa lounge at Maidstone, situated left of the entrance, next to the restaurant. A large lounge which was, for a while, the only Costa on site. Since then, a Costa Drive thru opened, which has taken all the trade that wants Costa, but doesn’t necessarily need any additional facility at Maidstone. It’s unclear what this Costa replaced and when it opened. I assume it’s been here since 2000/2001 as Roadchef began using Costa in 2000. It either replaced a Cafe Continental of equivalent size, or... current

14:0214:02, 11 May 2024 diff hist +2,101 N File:Exterior - Roadchef Maidstone.jpeg Exterior of the amenity building at Maidstone, situated along the M20 at J8. My visit was made late, so it was dark and my photo wasn’t the best quality as a result. Maidstone was built by Roadchef in 1997 and for 11 years was the only motorway services on the M20. Due to the geographical location of Folkestone Stop24 and its proximity to the sea, Maidstone is widely considered the main motorway services of the M20. Planning for Maidstone was first evidenced in 1962, where plans were drawn to... current

18:1618:16, 6 May 2024 diff hist +2,031 N File:McDonald’s - Roadchef Maidstone.jpeg McDonald’s eatery at Maidstone, located next to the main entrance of the amenity building, next to WHSmith. It lacks any customer seating of its own and accessing McDonald’s involves a long walk around the entire interior from the entrance. Roadchef have done this as they know McD is a profitable brand, so they want customers to pass all the additional facilities the sight offers to give them an opportunity of trade. McDonald’s being so close to the front of the amenity building is the reason... current

22:5322:53, 23 April 2024 diff hist +2,242 N File:WHSmith - Roadchef Maidstone.jpeg WHSmith convenience store at Maidstone, located right of the main entrance and “corridor”, between the McDonalds outlet and gaming arcade, and opposite the seating area. Fairly small WHSmith store with lots of its product range “flowing” into the concourse, as with most motorway WHSmith stores. This store remains open 24 hours a day and becomes much more important during uncivilised hours of the day. My visit was at 9pm, and only McDonalds and this store were open. WHSmith houses some Costa E... current

12:5712:57, 20 April 2024 diff hist +2,305 N File:Customer Seating Area - Roadchef Maidstone.jpeg Communal seating available at Maidstone, located between the Costa lounge and restaurant units, left of the corridor and near the main entrance. The layout has never changed at Maidstone and when built in 1997, this seating area would’ve been one large restaurant (Foodfayre) with a separate Wimpy opposite (now McDonalds). Since the restaurant has been reduced in size and a Costa has been added with seating of its own. This seating serves McDonalds, Chozen Noodle & Garden Square Deli customers... current

22:3122:31, 16 April 2024 diff hist +2,394 N File:Chozen Noodle-Garden Square Deli - Roadchef Maidstone.jpeg Restaurant area at Maidstone, situated left of the main entrance & “corridor”, towards the back of the interior and opposite Costa. Since opening in 1997, Maidstone has always had a sit-down restaurant. It began with a large “Foodfayre” restaurant, a 1990s sit-down brand of Roadchef’s which expired by 2001. In 2001, half of the restaurant area became Costa, and the other half became onRoute, a newer Roadchef own brand, taking inspiration from Pret A Manger. OnRoute marked the extinction of si... current

23:1123:11, 15 April 2024 diff hist +2,759 N File:McDonald’s Drive Thru - Roadchef Maidstone.jpeg Two new McDonalds drive thru lanes at Maidstone, situated in front of the amenity building, left of the entrance. The view wasn’t as clear as my visit was taken during the night. This drive thru snakes around the car park and makes finding the exit more difficult as it’s now much less obvious. Works commenced on adding this drive thru in late 2022, including reconstructing the entrance of the site to be shifted to the right, so the drive thru windows can be installed, & changing the layout of... current
20:0720:07, 15 April 2024 diff hist +2,128 N File:Costa Drive Thru - Roadchef Maidstone.jpeg A poorly taken pic of the Costa Drive Thru kiosk at Maidstone, situated near the Esso filling station on the way out of the site. The unit was closed during my visit, so the unit wasn’t lit up at all and it was 9pm, so pitch black, limiting the quality of the picture I took from my car. Anyhow, it’s a typical Roadchef Costa Drive thru kiosk without any customer seating. This drive thru unit would’ve opened during 2016/17 and does a good job at ensuring the amenity building doesn’t get overcro... current

11:0411:04, 12 April 2024 diff hist +2,635 N File:Costa Coffee - Moto Winchester Southbound (take 2).jpeg Costa lounge at Winchester South, located immediately right of the main entrance, opposite the customer seating area. Costa has traded at Winchester since the site opened in 2001 and is the only brand that has existed the entire time Winchester has been open. The year Moto began introducing Costa to their sites was 2008, when they bought Winchester from Roadchef. Had this been done one year earlier, Moto would’ve replaced Costa with Cafe Ritazza, a former coffee partner of theirs. When the si... current

10:0210:02, 11 April 2024 diff hist +2,480 N File:Exterior - Moto Winchester Southbound (take 2).jpeg Exterior of the amenity building at Winchester Southbound, situated between J8-J9 of the M3, just South of the A303. It just misses A303 traffic from London to Cornwall and is a very quiet place as a result. Winchester opened in 2001, by Roadchef, and Southbound was built larger than NB. Both buildings obtain large glass frontages, sloped metallic roofs & feel spacious. Winchester is similar to Roadchef’s site at Northampton, built one year later. Due to low profitability, Roadchef sold the... current

15:3615:36, 9 April 2024 diff hist +2,241 N File:Burger King - Moto Winchester Southbound (take 2).jpeg Burger King offer at Winchester South, located in the back right-hand corner of the interior, opposite the communal seating area and Costa. Burger King is a takeaway unit without any seating of its own as customers are expected to use seating opposite. Burger King would have opened at Winchester around 2008 when Moto bought the site from Roadchef. It replaced Wimpy and their sister brand “Dr Beak’s Chicken”. It’s one of Moto’s newest BK locations and doesn’t have much competition with other b... current

19:1619:16, 8 April 2024 diff hist +2,245 N File:Burger King - EG Ilminster Rest Area (take 2).jpeg Burger King outlet at Ilminster Rest Area, situated right of the entrance, next to Greggs. BK feels very separate from the rest of the interior and has its own customer seating, however, when Ilminster’s busy, especially during summer peaks, customers can use the communal seating available here as an overflow. Burger King has traded from Ilminster since 1996 when Little Chef and BK replaced Happy Easter. BK continued trading after Little Chef closed in 2018 as its one of EGs major partners an... current
10:0010:00, 8 April 2024 diff hist +2,448 N File:Exterior - EG Ilminster Rest Area (take 2).jpeg Exterior of the small amenity building at EG’s Ilminster rest area, on the A303 at Southfields roundabout. It’s changed significantly since first opening in 1989. Other EG former Little Chef sites, such as Ilminster, are common to find along A-roads and where space allows, their interiors are transformed into mini food courts. On the A303, this can be seen at Podimore, Ilminster and Countess. This opened in 1989 as a Happy Easter restaurant, which became a Little Chef in 1996 with Burger King... current

11:0211:02, 5 April 2024 diff hist +2,354 N File:WHSmith - Moto Winchester Southbound (take 2).jpeg WHSmith convenience store at Winchester Southbound, located left of the main entrance, next to the new Greggs unit. WHSmith is a basic brand at Winchester, but a vital facility which remains open 24 hours to cater for all types of motorists. WHSmith are the key-holders for the Disabled toilets here, & WHSmith is home to F’real milkshakes, Costa Express machines & a Krispy Kreme cabinet. By providing these additional, smaller cabinets with brand names, WHSmith becomes more attractive as withou... current

21:5721:57, 4 April 2024 diff hist +2,218 N File:Greggs - EG Ilminster Rest Area (take 2).jpeg Greggs offer at Ilminster rest area, located opposite the main entrance amongst the customer seating area. Greggs opened in July 2020, shortly after the amenity building was fully refurbished after being left derelict following the closure of Little Chef. Greggs didn’t open as soon as the refurbishment was completed due to the covid lockdowns and government rules. Ilminster has benefitted from having a Greggs as it’s a recognisable high street name, which gets more popular at services/rest ar... current
17:0817:08, 4 April 2024 diff hist +2,057 N File:Customer Seating Area - EG Ilminster Rest Area (take 2).jpeg Small customer seating area at Ilminster rest area, positioned left of the main entrance, opposite Greggs. This seating area primarily serves Greggs, but is Burger King’s overflow seating when all of their seating is used up. Typical Green/Blue furniture for EG sites to match the fully refurbished interior of Ilminster. It’s small, but doesn’t need to be much larger. The lack of natural lighting and plain walls make this seating area seem depressing, especially when the sites quiet. My visit... current
15:1915:19, 4 April 2024 diff hist +2,213 N File:Former SPAR - EG Ilminster Rest Area (take 2).jpeg Former shop area at Ilminster, located at the back left corner of the amenity building, opposite the toilets. The last brand to occupy this unit was SPAR, which opened in 2021 and closed later that year. Before that, it was Sainsbury’s local which opened as part of the redevelopment of this amenity building in 2020. The lack of shop here brings trade to the filling station, which is the only shop onsite. No shop also makes the interior of Ilminster’s amenity building seem smaller & more basic... current
06:1206:12, 4 April 2024 diff hist +1,982 N File:Customer Seating Area - Moto Winchester Southbound (take 2).jpeg Communal seating at Winchester Southbound, located right of the main entrance, primarily serving Burger King and Costa. None of the food units at Winchester South have their own seating area, so this seating is in high demand, especially during the summer period when the sites busier. Some of the seating here was removed during 2020 when Costa removed their main store and extended the kiosk to become the only Costa at the site. Now, the customer seating at Winchester appears to be for Costa o... current

21:5321:53, 3 April 2024 diff hist +2,076 N File:M&S Simply Food - Moto Winchester Southbound (take 2).jpeg M&S premium food/convenience store at Winchester Southbound, situated opposite customer seating ahead of the entrance, next to Burger King. M&S opened in 2017 and is a fairly large store compared to other Moto operated ones. It replaced EDC, a former Moto restaurant brand. This indicates that, since 2017, Moto have been forgetting the era of restaurant, sit-down buffet food at their sites in favour for facilities like M&S. Both sides of Winchester were late to the game in terms of opening M&S... current
16:3016:30, 3 April 2024 diff hist +2,389 N File:West Cornwall Pasty Co - Moto Winchester Southbound (take 2).jpeg West Cornwall Pasty at Winchester Southbound, situated in the back left-hand corner by the toilets, opposite Full House. Unsure exactly when this would’ve opened, but evidently replaced a phone shop (FoneBitz) as it’s a small unit and typically, phone shops are located in a corner/near toilets. West Cornwall Pasty was launched at Reading in 2011, but Moto never opened that many of them. Moto introduced West Cornwall Pasty to their busier sites, typically in small takeaway kiosks outside the a... current
15:4415:44, 3 April 2024 diff hist +2,254 N File:Greggs Exterior - Moto Winchester Southbound.jpeg Finally the large empty unit at Winchester Southbound is being put back into use after 4 years as Greggs opens here. It’s situated between WHSmith and West Cornwall Pasty. In 2019, both Costas at Winchester were relocated to kiosks in the seating area, leaving two large empty units. The Northbound Costa was replaced with a Greggs, but this never happened, until now, at Southbound as West Cornwall Pasty was already available. Moto have used Greggs since 2012 & has always been a strong franchis... current
13:4513:45, 3 April 2024 diff hist +1,927 N File:Greggs Interior - Moto Winchester Southbound.jpeg Note: Greggs is NOT yet open at Winchester Southbound, I asked to take photos and this unit will be open in due course. This is the interior of the new Greggs that will open at Winchester South, situated in a large unit previously being occupied by Costa. Greggs only uses space from the seating area of this Costa, with the servery being stripped out and currently used as storage. Winchester South was one of the last Moto’s to open a Greggs and when this unit opens to the public, it will likel... current

09:4509:45, 1 April 2024 diff hist +2,064 N File:Starbucks Coffee - Welcome Break Fleet Northbound.jpeg Starbucks coffee lounge at Fleet Northbound, located near the shops and entrance, separate from the food court eateries. At the time of my visit (July 2023) there was a Starbucks Kiosk opposite customer seating, essentially used as an overflow when this lounge gets too busy, however, since my visit this additional Starbucks has been replaced by Pret A Manger. Starbucks would have opened here around 2009/2010 replacing the Coffee Primo lounge. Starbucks has its own large seating area, again ke... current

09:5109:51, 30 March 2024 diff hist +2,003 N File:Exterior - Welcome Break Fleet Northbound.jpeg The smaller, older Fleet Northbound. Very typical looking Welcome Break, very square in appearance with various brand advertisements for Starbucks, Waitrose, KFC etc. Fleet was constructed in 1973 by Trusthouse Forte and at the time of construction, motorway services went from being built large and obvious to small and much more discrete, resulting in this building seeming small. The original Southbound building was larger with more facilities. This building has had some extensions over the y... current

00:4000:40, 28 March 2024 diff hist +2,044 N File:KFC - Welcome Break Fleet Northbound.jpeg KFC outlet at Fleet Northbound, situated at the far left of the food court set amongst other food units opposite a large seating area. Because of this, KFC is a takeaway unit without seating of its own. KFC is Welcome Break’s oldest brand partner, which they’ve used since 1989. I’d say this unit is early 90s and was here before McDonalds opened. It’s small but foes the job. Despite refurbishments made to Fleet North’s food court, the section where this KFC is still appears dated in this pic,... current

18:4018:40, 23 March 2024 diff hist +1,878 N File:WHSmith - Welcome Break Fleet Northbound.jpeg WHSmith convenience store at Fleet Northbound, positioned along the walkway between the entrance and food court, so customers pass it. WHSmith is frequently noted as a basic facility, common with almost all UK Motorway Services, so customers would expect to find it here without being informed. This is the reason WHSmith is neither signposted from the M3 Northbound, or advertised much around the site. WHSmith opened in around 2008/9, replacing a Welcome Break own-brand convenience store. WHSmi... current

18:1618:16, 21 March 2024 diff hist +2,160 N File:Subway - Welcome Break Fleet Northbound.jpeg Subway outlet at Fleet Northbound, located within the food court, next to KFC. It’s a takeaway unit without its own designated seating area as there’s a communal seating area opposite. Subway was part of Welcome Break’s food court makeover beginning 2013 where they exchanged large, sit-down dining restaurants, such as Eat In, with food courts, sporting individual takeaway units, such as Subway and at the time, Harry Ramsden’s. Subway was a brand new concept at motorway services whereby custom... current

23:5423:54, 19 March 2024 diff hist +1,971 N File:Customer Seating Area - Welcome Break Fleet Northbound.jpeg Communal seating at Fleet North, located in the centre of the amenity building, based around food units. Before 2020, this was small, outdated seating serving Subway and KFC only. Since McDonalds (which had its own seating area) was taken out and turned into takeaway food units, much more space was available for additional seating, so the customer seating at Fleet North is larger and serves 4 food units now, essentially doubling the size of the food court. There’s not as much seating as South... current

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